![]() ![]() The Split Confirmation widget understands advanced customer confirmation responses, using them to carry out complex use cases. Use Twilio Studio to design web chatbots that live inside your company’s mobile or browser app. However, Twilio Studio’s widget and trigger capabilities go above and beyond PHLO’s. ![]() Twilio Studio, Twilio’s flow builder, uses a similar drag-and-drop canvas to build automated self-service menus that combine Twilio messaging APIs with in-app functions and triggers. ![]() Create multi-level self-service menus that support thousands of customers at once. With PHLO, sequence outbound message APIs based on a trigger–an inbound message or an event in your app, like a product update, new post, or a customer making or canceling an appointment.īased on these triggers, build automated flows for two-factor authentication (2FA), IVR, bulk SMS, SMS alerts, notifications, auto-responses, and surveys. Plivo High-Level Objects (PHLO), Plivo’s no-code drag-and-drop editor, designs automated communication flows that combine Plivo’s messaging APIs with in-app functions and triggers. Plivo covers over 190 countries, while Twilio covers over 180Ĭonsole dashboard to monitor delivery and performanceīelow, we’ve compared standout features for Plivo vs Twilio. Purchase toll-free and local numbers, shortcodes, or port in a pre-existing number and use SIP trunking Twilio offers two-way conversational messaging, unlocking new use casesĭrag-and-drop flow builder for automated messaging The difference between Plivo and Twilio is that Plivo only offers programmable SMS APIs, while Twilio also offers conversational messaging APIs with non-SMS channels like web chat, WhatsApp, and Facebook Messenger. Plivo’s no-code drag-and-drop flow builder, PHLO, creates programmable messaging sequences, based on triggers, that automate marketing and customer-support use cases. Plivo is a cloud communications platform offering the infrastructure, SMS and voice APIs, software development kits (SDKs), and other tools companies can use to power their apps with VoIP calling and text messaging to over 190 countries. SMS-focused companies seeking affordable, programmable messaging features for marketing use casesĬompanies seeking multichannel messaging to support marketing and customer-support use cases Which Provider is Best for Your Business?.Plivo vs Twilio: What is the Difference?.This article will compare Twilio vs Plivo, outlining their differences, similarities, features, pricing, pros, and cons. While both API platforms offer messaging and SMS APIs with SDKs, no-code flow builders, and built-in routing features, they differ in channel offerings, use cases, and pricing. Twilio and Plivo are CPaaS providers that offer communication APIs for companies to integrate voice telephony and messaging into their applications. ![]()
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